Shipping policy

Shipping Policy – Ecova

At Ecova, we are committed to delivering your orders quickly, safely, and with care.

Shipping Destinations:
We currently ship to all governorates across Egypt.

Delivery Timeframes:

• Cairo & Giza: 2 to 3 business days
• Other Governorates: 3 to 7 business days
  (Fridays and public holidays are not considered business days)

Shipping Rates:
Shipping fees are calculated at checkout based on your location.
Free shipping may be available during special promotions or on selected orders.

Order Confirmation & Tracking:
Once your order is confirmed, our team will contact you via phone to verify the details before shipping.

Damages & Issues:
We make sure all items are securely packed. If you receive a damaged order, please report it to the courier immediately and contact us at:
Email: support@ecovaa.org
Phone: 01121486121

Contact Information:
Trading Name: Ecova
Address: Khaled Amin Street, El Haram Street, Giza, Egypt